1. Engaging in direct communication with customers, actively listening to their inquiries, concerns, and feedback, and providing timely and helpful responses
2. Guiding customers through the rental process, ensuring a seamless and user-friendly experience
3. Assisting in managing the paperwork signing and documentation processes, ensuring accuracy, compliance, and efficiency
4. Conducting customer satisfaction surveys and analyzing the feedback to identify trends, areas for improvement, and opportunities
6. Collaborating with cross-functional teams to address customer concerns and contribute to the continuous improvement of our services
7. Monitoring and responding to customer reviews and inquiries on various platforms, such as social media and online review sites, in a professional and timely manner
8. Assisting in the creation of customer communication materials
9. Supporting the planning and execution of customer-focused events, promotions, and loyalty programs
10. Staying updated on industry trends and best practices
1. are available for full time (in-office) internship
2. can start the internship between 1st Jun'23 and 6th Jul'23
3. are available for duration of 2 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Certificate Letter of recommendation Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 700000 to 1100000 /year
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 500 per additional project ).
Sparkcars is the first and largest network in India dedicated to electric mobility, revolutionizing the mobility landscape with its innovative electric mobility solutions. As pioneers in the industry, they offer a diverse fleet of self-drive electric cars and bikes, accompanied by a robust and extensive charging infrastructure network strategically placed across the country. Their mission is deeply rooted in promoting sustainability, reducing carbon emissions, and providing accessible and convenient electric mobility options to individuals and businesses alike. With user-friendly booking platforms, cutting-edge mobile applications, and a seamless rental experience, Sparkcars is committed to exceeding customer expectations. If chosen for an internship, you become part of their vision to create a greener and more connected world through self-drive electric mobility supported by their state-of-the-art charging infrastructure and unwavering commitment to customer satisfaction.
