Customer Service/Customer Support Internship

As a Customer Service/Customer Support intern at Awaz, a brand of Bootstrack, you will have the exciting opportunity to hone your skills in effective communication and digital marketing while supporting our customers. Your proficiency in spoken and written English will be a valuable asset as you interact with our clients and provide excellent service. Your knowledge of MS-Office will also come in handy as you assist with various administrative tasks.

1. Respond to customer inquiries and provide solutions in a timely and professional manner.
2. Assist with order processing and tracking to ensure customer satisfaction.
3. Collaborate with the marketing team to create engaging content for social media and email campaigns.
4. Conduct market research and analyze customer feedback to improve our products and services.
5. Help maintain customer databases and ensure accurate and up-to-date information.
6. Participate in team meetings and training sessions to enhance your skills and knowledge.
7. Support the customer service team with any additional tasks or projects as needed.

This internship will provide you with valuable hands-on experience in the fast-paced world of customer service and digital marketing, allowing you to make a real impact on our growing company. Join us at Awaz and take the first step towards a successful career in the industry!

1