Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 12,000 /month
APPLY BY
17 Jun' 24
Posted 2 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Assisting in overall sales operations of a highly reputed active sports company (modern sports bicycles and cycling accessories, etc.)
2. Providing sales and services to assist the management and the customers
3. Working on stock management, merchandising, and replenishment
4. Arranging goods in their respective places accordingly
5. Assisting the customers and senior staff with fast-paced customer fulfillment
6. Managing customer follow-ups and feedback
7. Working on customer engagements and support
8. Working on cycling events and campaigns to support
9. Working on customer success operations

Notes:

1. Working days are Monday to Sunday (Wednesday is a holiday/weekly off).
2. Working hours are 9 am to 6 pm (you must be flexible on timing if assignments require it).
3. Weekends are mandatory working days.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Marketing MS-Excel MS-Office Sales Sales pitch
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 17th May'24 and 21st Jun'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. The candidate must be very proficient in the usage of computers and basic applications.

2. The candidate must be active and pleasant in behavior and interactions, as this is a direct customer interface internship, which requires interactions with highly educated and respectable customers throughout time who respect a high level of pleasant interactions driven by a thorough professional mode of communication.

3. We prefer candidates who can commit 100% with dedicated time and effort to this internship and those who are looking for a longer internship duration of more than 6 months.

Perks

Certificate Letter of recommendation Informal dress code Free snacks & beverages

Number of openings

1

About Cycling Boutique Incorporation

India's finest cycling and endurance experience center from India's 1st & largest online supermarket for world-class cycling and active lifestyle. Cycling Boutique is rated as the best performing company for the consecutive years, making it the most respected in its industry. Cycling Boutique offers world's finest cycling/endurance brands in India with its highest level of expertise and commitment. It is a highly energetic lifestyle startup company with a strong technology background, powered by the skillful and friendly workforce.
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Hiring since December 2017
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