Customer Service/Customer Support Internship

Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 8,000 /month
APPLY BY
11 Oct' 24
Posted 3 days ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist with Customer Inquiries: Respond to customer questions and issues via email, chat, or phone in a timely and professional manner.
2. Troubleshoot Issues: Identify and resolve customer problems by providing clear and effective solutions or escalating complex issues to senior team members.
3. Maintain Records: Accurately document customer interactions and solutions in our CRM system.
4. Support Team: Assist the Customer Support team with various administrative tasks, such as updating FAQs, creating help articles, and compiling feedback.
5. Analyze Data: Help gather and analyze customer feedback to identify common issues and areas for improvement.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Sep'24 and 16th Oct'24

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate

Number of openings

7

About AIR HR Solutions

At AIR HR Solutions, we are more than just a consultancy; we are your strategic partner in talent acquisition, development, and organizational growth. With an unwavering commitment to excellence, innovation, and ethical practices, we have been at the forefront of delivering comprehensive HR solutions that empower businesses and individuals to thrive.
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