Customer Service/Customer Support Internship

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Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 6,000-10,000 /month
APPLY BY
11 Dec' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist in maintaining cordial relationships with clients, addressing their concerns, and promptly managing new inquiries.
2. Engage with interested prospects, booking meetings and ensuring timely follow-up.
3. Coordinate across teams to ensure on-time project deliveries and alignment with client requirements.
4. Support the Sales Team by ensuring accurate and up-to-date CRM records, and tracking progress on client interactions.
5. Follow up on payments and seek approvals, providing regular updates to the sales team.
6. Participate in team meetings and contribute to brainstorming sessions.
7. Analyze client engagement metrics and prepare insights and recommendations to improve client satisfaction.
8. Undertake special projects and additional tasks as assigned by the sales manager.

Skill(s) required

CRM Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 10th Nov'24 and 15th Dec'24

3. are available for duration of 3 months

4. are from or open to relocate to Delhi and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Currently pursuing or recently completed a degree in business, marketing, communications, or a related field.

2. Excellent written and verbal communication skills.

3. Strong interpersonal skills and the ability to build relationships with potential clients.

4. Proactive and results-oriented mindset with a passion for sales and marketing.

5. Basic knowledge of CRM systems and sales tools (e.g., Asana) is a plus.

6. Ability to work independently and collaboratively in a team environment.

7. Strong organizational skills and attention to detail.

Perks

Certificate Letter of recommendation
Additional information

What We Offer:

1. A supportive and collaborative work environment.
2. Hands-on experience with real-world sales development strategies and campaigns.
3. Mentorship and professional development opportunities.
4. The chance to contribute to impactful projects and initiatives.
5. Opportunity to work full time after internship.

Number of openings

2

About Banter Marketo

Banter Marketo is a premier digital marketing agency based in Delhi, India, celebrated for delivering customized marketing strategies that drive brand growth and business impact. With a team of seasoned experts, Banter Marketo combines creativity with data-driven insights to design campaigns that resonate with audiences and amplify brand reach. Offering a spectrum of services, including social media management, PPC, content marketing, SEO, and content marketing, the agency leverages innovative tools and strategies to ensure measurable results for clients.

Banter Marketo specializes in helping brands thrive in a competitive market landscape by maximizing online visibility and engagement. Whether through retargeting campaigns, lead generation, or strategic planning, the agency is committed to building sustainable relationships with clients by focusing on their unique needs and goals, making them a trusted partner in digital transformation and growth.
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Hiring since November 2024
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