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Customer Service/Customer Support Internship

Actively hiring

Customer Service/Customer Support

BookLeaf Publishing

Delhi

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 10,000-15,000 /month

APPLY BY

2 Apr' 25

Be an early applicant

About the internship

Selected intern's day-to-day responsibilities include:

1. Handle author queries via email, phone, and live chat with a friendly and professional demeanor
2. Address concerns related to publishing timelines, submissions, and services while ensuring timely and satisfactory resolutions
3. Maintain a detailed record of customer interactions and provide feedback to enhance internal processes
4. Educate authors on the publishing process, ensuring they feel confident and informed every step of the way
5. Gather and document feedback from authors to improve our services and processes

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 3rd Mar'25 and 7th Apr'25

3. are available for duration of 3 months

4. Candidates who are from Delhi and neighboring cities

5. have relevant skills and interests

Perks

Certificate Letter of recommendation Informal dress code

Number of openings

About BookLeaf Publishing

Website

BookLeaf Publishing is a self-publishing service provider offering editing, proofreading, reviewing, designing, and marketing services for your book. We ensure your book is published and distributed worldwide through leading online bookstores, including our own exclusive bookstore.

Activity on Internshala

Hiring since February 2025

3 opportunities posted