Customer Service/Customer Support Internship

Customer Service/Customer Support
Delhi (Hybrid)
Start Date
Starts immediatelyImmediately
Duration
4 Months
Stipend
₹ 15,000 /month
APPLY BY
11 Apr' 25
Posted 1 day ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Client Check-ins: Communicate daily with existing clients via WhatsApp to monitor their progress, answer questions, and provide support related to their diet plans.
2. Inquiry Management: Respond to potential clients' inquiries on WhatsApp, offering information about services, addressing initial questions, and guiding them toward next steps like scheduling consultations.
3. Diet Plan Adjustments: Make minor adjustments to clients' diet plans based on their feedback, ensuring alignment with company guidelines and client goals.
4. Administrative Tasks: Update client records, track progress, and organize communication to keep operations running smoothly.
5. Learning and Development: Engage in training sessions, shadow experienced team members, and stay informed about diet and wellness trends to build skills and knowledge.
6. Content Support (Optional): If needed, assist with creating or curating content for social media or other platforms, supporting the company's online presence.

These tasks involve supporting clients, contributing to the business, and gaining hands-on experience in client management and wellness consultation.
Earn certifications in these skills

Skill(s) required

Dietetics/Nutrition Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel Problem Solving Time Management
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Mar'25 and 15th Apr'25

3. are available for duration of 4 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Passion for Health and Wellness: Candidates who have a genuine interest in nutrition and wellness are likely to be more engaged and motivated, allowing them to contribute meaningfully to the role.

2. Social Media Savvy: Given the company’s strong online presence, candidates who are comfortable with social media platforms could help with tasks like content creation or engaging with clients online.

3. Customer Service Experience: Previous experience in customer-facing roles would be valuable for managing client interactions effectively and ensuring a positive experience.

4. Adaptability: The ability to adjust to varying client needs and respond to feedback is essential in the fast-paced and dynamic setting of diet consultation.

5. Tech-Savvy: Familiarity with digital tools and platforms, such as WhatsApp for business, can improve efficiency in communication and administrative tasks.

6. Language Skills: Proficiency in multiple languages could be an advantage, particularly if the client base is diverse, enabling better communication with a wider audience.

7. Educational Background: While not required, a background in nutrition, health sciences, or a related field could provide a strong foundation for understanding the company’s work.

Perks

Certificate Letter of recommendation Informal dress code Job offer

Number of openings

2

About DietCraft Solutions By Chitwan LLP

DietCraft Solutions by Chitwan LLP, founded by certified dietitian and content creator Chitwan Garg (1M+ followers), offers personalized diet and health consultations. We help clients meet wellness goals with expert guidance. Our mission is accessible, effective health advice, valuing integrity and innovation. Join our dynamic team to make a difference!
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Hiring since March 2025
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