Are you a tech-savvy individual with a passion for customer service? PaySprint Private Limited is looking for a Customer Service/Customer Support intern to join our dynamic team. As an intern, you will have the opportunity to gain valuable experience working with APIs, MS-Excel, and database testing while improving your English proficiency.
Key Responsibilities:
1. Provide exceptional customer support via phone, email, and live chat
2. Assist customers with inquiries, troubleshooting, and issue resolution
3. Collaborate with the technical team to test APIs, databases, and software updates
4. Utilize MS-Excel to analyze and track customer data and trends
5. Conduct manual testing to ensure product functionality and usability
6. Continuously strive to improve customer satisfaction and retention rates
7. Stay up-to-date on industry trends and best practices to enhance the customer experience
If you are a proactive problem-solver with excellent communication skills and a willingness to learn, we want to hear from you! Join us at PaySprint Private Limited and take the first step towards a rewarding career in customer service and technical support. Apply now!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 15th Apr'24 and 20th May'24
3. are available for duration of 3 months
4. have relevant skills and interests
PaySprint is a fintech venture focused on next-gen neo banking solutions, offering a unified open API platform. PaySprint works closely with various banks to bring in digital banking solutions to the end consumer. Banks will continue to be the custodian of the customer and of the various banking products and services, while PaySprint will create larger consumer adoption, interface and delight.
India is expected to be a 10 trillion dollar economy in a few years and banking & fintech are going to play a big role in achieving them. Fintech like us have taken the opportunity in 2020 to launch and implement various innovations for consumer growth. This in turn has led to a stronger partnership between the banking ecosystem and the Fintech's.
