Customer Service/Customer Support Internship

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Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000 /month
APPLY BY
14 Jun' 24
Posted 3 weeks ago
Internship

About the internship

Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 15th May'24 and 19th Jun'24

3. are available for duration of 6 months

4. have relevant skills and interests

Number of openings

2

About Tnw International Private Limited

We are in line with the ancient Ayurveda regimen and present to your skincare and cosmetic products in a modern envelope. We are a pioneering skincare producer known for our natural products, which are formulated with ingredients taken directly from mother nature.
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Hiring since December 2022
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