As a Customer Service/Customer Support intern at Sakshi Chaudhary, get ready to embark on a thrilling professional journey that will enhance your skills while providing exceptional customer service. With excellent English proficiency (spoken and written) and a strong command over MS Excel and MS Office, you'll have the opportunity to make a real impact on our customers' experiences.
Selected intern's day-to-day responsibilities include:
1. Assisting customers through various channels (phone, email, chat) by promptly addressing their queries and concerns
2. Maintaining accurate and detailed records of customer interactions and transactions
3. Providing product information and resolving any issues that may arise during the purchase or usage process
4. Collaborating with team members to improve customer satisfaction and resolve complex problems
5. Communicating effectively with cross-functional teams to ensure a seamless customer experience
6. Contributing to the development and improvement of customer service processes and procedures
7. Updating product knowledge continuously and staying informed about company policies to provide accurate and up-to-date information to customers
Join our dynamic team and gain valuable experience in a fast-paced environment that prioritizes customer satisfaction. Make a lasting impact on our customers' lives while enhancing your own skills and knowledge. Apply now and let your journey at Sakshi Chaudhary begin!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 6th Mar'25 and 10th Apr'25
3. are available for duration of 6 months
4. Candidates who are from Faridabad and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
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