As a Customer Service/Customer Support intern at OrOdd, you will have the opportunity to interact with customers, resolve their queries, and ensure their satisfaction. Your proficiency in both Hindi and English will be crucial in providing excellent communication support. Additionally, your skills in MS-Excel will help in organizing and analyzing customer data efficiently.
Key Responsibilities:
1. Respond to customer inquiries and provide timely and accurate solutions
2. Assist in maintaining customer records and updating information in the database
3. Collaborate with other team members to address customer concerns effectively
4. Monitor customer feedback and identify areas for improvement in services
5. Utilize MS-Excel to track and report customer interactions and resolutions
6. Act as a liaison between customers and internal departments for seamless communication
7. Contribute to the overall success of the customer service team through proactive support and teamwork.
Join us at OrOdd and gain valuable experience in customer service while enhancing your communication and problem-solving skills. Apply now to be a part of our dynamic team!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 21st Nov'24 and 26th Dec'24
3. are available for duration of 6 months
4. have relevant skills and interests
OrOdd is a leading full-service web development & digital marketing agency. Based in New Delhi, we work closely with top brands and companies. We help to hatch a plan for success that integrates all channels with correlating creative and a single, cohesive message to audiences.
