Are you passionate about helping others and providing top-notch customer service? Are you looking for an exciting opportunity to kickstart your career in the education sector? Look no further than Educase India!
As a Customer Service/Customer Support intern at Educase India, you will have the chance to work in a dynamic and fast-paced environment, supporting our customers and ensuring their satisfaction with our products and services.
Key Responsibilities:
1. Provide exceptional customer support through various channels such as phone, email, and chat
2. Assist customers with inquiries, troubleshooting, and technical issues
3. Manage customer accounts and update information as needed
4. Collaborate with cross-functional teams to resolve customer issues promptly
5. Conduct customer satisfaction surveys and gather feedback for continuous improvement
6. Assist with onboarding new customers and providing training on our products
7. Maintain accurate records of customer interactions and transactions
If you are a proactive and detail-oriented individual with excellent communication skills, this internship is perfect for you. Join us at Educase India and gain valuable experience in customer service while making a positive impact on the education industry. Apply now!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 14th Nov'24 and 19th Dec'24
3. are available for duration of 6 months
4. are from or open to relocate to Hyderabad and neighboring cities
5. have relevant skills and interests
Educase is a startup in the educational industry of India. It is a unique platform that provides services like school ERP software, school management system, preschool management software, and a personalized mobile application for schools. Apart from this, we also provide the best digital experiences to the education sector all over India. We have worked with great brands and take pride in pushing the limits of creativity and finding new & exciting ways to engage customers across all stages. Distance is not a barrier and no project is small or big for us!
