Customer Service/Customer Support Internship

Selected intern's day-to-day responsibilities include:

1. Responding to inquiries: Promptly addressing customer questions and concerns through various communication channels.
2. Providing information: Educating customers about products/services and assisting with selections.
3. Processing orders: Efficiently handling order placement, payments, and returns while maintaining accuracy.
4. Managing accounts: Creating and updating customer accounts, ensuring their needs are met.
5. Following up and feedback: Checking in with customers post-resolution, gather feedback, and contribute to process improvement.
6. Team collaboration: Working with colleagues to enhance service quality and streamline processes.
7. Documentation and reporting: Maintaining records, generating reports, and ensuring compliance with policies.
8. Upholding service standards: Adhering to company policies and maintaining service quality to ensure customer satisfaction.

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