Customer Service/Customer Support Internship

As a Customer Service/Customer Support intern at AIR HR Solutions, you will have the opportunity to gain hands-on experience in providing exceptional support to our clients. Your role will be crucial in ensuring customer satisfaction and enhancing our brand reputation.

Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers with product information, troubleshooting, and resolving issues.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Collaborate with team members to find solutions and improve customer service processes.
5. Conduct follow-up calls to ensure customer satisfaction and gather feedback.
6. Demonstrate excellent English proficiency, both spoken and written, to effectively communicate with customers.
7. Uphold company values and policies to provide a consistent and positive customer experience.

If you are a motivated individual with strong communication skills and a desire to learn and grow in the customer service field, we invite you to join our dynamic team at AIR HR Solutions. Apply now and take the first step towards a rewarding career in customer support!

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