As a Customer Service/Customer Support intern at AIR HR Solutions, you will have the opportunity to gain hands-on experience in providing exceptional support to our clients. Your role will be crucial in ensuring customer satisfaction and enhancing our brand reputation.
Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers with product information, troubleshooting, and resolving issues.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Collaborate with team members to find solutions and improve customer service processes.
5. Conduct follow-up calls to ensure customer satisfaction and gather feedback.
6. Demonstrate excellent English proficiency, both spoken and written, to effectively communicate with customers.
7. Uphold company values and policies to provide a consistent and positive customer experience.
If you are a motivated individual with strong communication skills and a desire to learn and grow in the customer service field, we invite you to join our dynamic team at AIR HR Solutions. Apply now and take the first step towards a rewarding career in customer support!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 24th Sep'24 and 29th Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
At AIR HR Solutions, we are more than just a consultancy; we are your strategic partner in talent acquisition, development, and organizational growth. With an unwavering commitment to excellence, innovation, and ethical practices, we have been at the forefront of delivering comprehensive HR solutions that empower businesses and individuals to thrive.
