Are you a dynamic and enthusiastic individual looking to kickstart your career in customer service and support? Giftech Global is seeking a Customer Service/Customer Support intern who is proficient in MS-Excel, has excellent communication skills, and is fluent in spoken English.
As an intern at Giftech Global, you will have the opportunity to develop your customer service and support skills while working closely with our team to provide exceptional service to our clients.
Selected intern's day-to-day responsibilities include:
1. Assisting customers with inquiries and providing timely and accurate responses
2. Maintaining and updating customer records in MS-Excel or Spreadsheet
3. Resolving customer complaints and issues in a professional manner
4. Collaborating with team members to improve customer satisfaction
5. Conducting customer satisfaction surveys and analyzing feedback
6. Assisting with administrative tasks to support the customer service team
7. Using your communication proficiency to communicate effectively with customers
If you are a proactive and customer-focused individual with a passion for delivering excellent service, we want to hear from you! Join us at Giftech Global and gain valuable experience in the fast-paced world of customer service.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 17th Jul'24 and 21st Aug'24
3. are available for duration of 3 months
4. are from or open to relocate to Mumbai, South Mumbai and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 400000 /year
Your Growth Partner for every Occasion! We deal in corporate gifting products which are customized and curated to deliver PAN India as well as to cater worldwide to 180+ countries.