Customer Service/Customer Support Internship

Actively hiring
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 5,000 /month
APPLY BY
15 Dec' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries via phone, email, or chat in a professional and timely manner
2. Assist in troubleshooting and resolving customer issues or concerns, escalating complex problems to senior team members as needed
3. Data entry
4. Maintain accurate records of customer interactions and feedback

Required: Strong communication
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 30th Sep'24 and 4th Nov'24

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate Informal dress code 5 days a week

Number of openings

1

About Hungama Digital Media Entertainment Private Limited

Hungama, a leading digital entertainment company in South Asia. Founded in 1999, it has remained at the forefront of the internet revolution in India and has created exceptional digital experiences by combining entertainment & technology. With an aim to include more consumers under the umbrella of digital entertainment, it has worked towards introducing destinations that make digital content consumption simpler and more enriching. Hungama's portfolio covers a wide spectrum of services that have touched over a billion lives in more than 190 countries. These include Hungama Music, a very popular music streaming platform; Hungama Play, the go-to destination for video streaming; Artist Aloud, a platform for independent artists; & Hungama Games, a developer, publisher, distributor, & marketer of mobile games. Leveraging its distribution & aggregation strengths, we are also working with telecom, DTH, ISP, & OEM partners to create unique and engaging entertainment destinations for consumers.
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Hiring since November 2017
291 opportunities posted
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