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Customer Service/Customer Support Internship

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Customer Service/Customer Support

Kotton Kahani

Kolkata, Hooghly, Nadia (Hybrid)

Start Date

Starts immediatelyImmediately

Duration

2 Months

Stipend

₹ 8,000 /month

APPLY BY

6 Dec' 24

15 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Managing customer inquiries via phone, email, and social media
2. Converting inquiries into sales to achieve monthly targets
3. Providing exceptional customer service to ensure high satisfaction rates
4. Staying updated on new collections, promotions, and brand policies
5. Collaborating with the marketing team to implement sales strategies
6. Meeting and exceeding monthly sales targets

Skill(s) required

Effective Communication English Proficiency (Written) MS-Excel Negotiation & Problem-solving Problem Solving Sales

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 6th Nov'24 and 11th Dec'24

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. 1-2 years of sales experience (online clothing industry preferred)

2. Fluency in Hindi and English; Bengali language skills advantageous

3. Excellent communication, negotiation, and problem-solving skills

4. Strong customer service and relationship-building abilities

5. Ability to work independently in a remote environment

6. Familiarity with CRM software and online sales platforms

7. Reliable internet connection and necessary tools for remote work

Perks

Certificate Letter of recommendation Flexible work hours 5 days a week

Number of openings

About Kotton Kahani

Instagram page

Rapidly growing online clothing brand. We deal in handloom and handcrafted sarees and dresses. We mainly operate through Instagram platform.

Activity on Internshala

Hiring since November 2024

1 opportunity posted