As a Customer Service/Customer Support intern at Reveza Technologies Pvt. Ltd., you will have the opportunity to engage with our clients on the ground and assist them with any inquiries or issues they may have. Your role will be crucial in ensuring customer satisfaction and building strong relationships with our clients.
Selected intern's day-to-day responsibilities include:
1. Communicate effectively with customers in English and Hindi, both spoken and written, to provide excellent service.
2. Visit Stores on a daily basis and educate the customer the usage and benefits of Reveza and how it would add value in terms of shopping experience.
3. Educate the Brand Store Staff the importance of using Reveza's feature capability and also address any kind of situational hiccups for co-ordinating with the management.
4. Assist the sales team in generating leads and following up with potential customers.
5. Handle customer complaints and provide timely resolutions to ensure customer retention.
6. Collaborate with the team to brainstorm and implement strategies for improving customer satisfaction.
7. Participate in training sessions to enhance your customer service skills and product knowledge.
8. Contribute to team meetings and share feedback to continuously improve our customer support processes.
If you are a proactive and personable individual with a passion for customer service, this internship is the perfect opportunity for you to gain hands-on experience in a fast-paced tech company. Join us at Reveza Technologies Pvt. Ltd. and make a difference in the way we redefine the customer and brand interactions via experience.
Post the internship, based on performance you will be absorbed to the company.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Jul'24 and 26th Aug'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Sales and marketing candidates preferred. But open to all
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 300000 to 400000 /year
Reveza Technologies Pvt. Ltd. empowers customer's journeys with a cutting-edge platform, seamlessly integrating AI to capture brand's customer sentiment from pre- to post-purchase by unleashing the power of reviews, real-time and responsive engagement, and an instant gratification reward model to transform brand's customer experiences, fostering unwavering loyalty.
