About the internship
As a Customer Service/Customer Support intern at Apport Software Solutions Private Limited, you will have the opportunity to hone your skills in English proficiency, effective communication, client interaction, and client relationship management. Join our dynamic team and gain valuable hands-on experience in a fast-paced tech environment.
Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries, technical issues, and product support via phone, email, and live chat.
2. Communicate clearly and effectively to ensure customer satisfaction and build strong relationships.
3. Collaborate with internal teams to resolve customer issues and provide timely solutions.
4. Document and track customer interactions and feedback to improve service quality.
5. Participate in training sessions to enhance product knowledge and customer service skills.
6. Contribute to team meetings and brainstorming sessions to improve customer support processes.
7. Strive to exceed customer expectations and contribute to a positive and professional work environment.
Don't miss out on this exciting opportunity to kickstart your career in customer service with Apport Software Solutions Private Limited. Apply now and take the first step towards a rewarding internship experience.
Skill(s) required
Client Relationship
Effective Communication
English Proficiency (Spoken)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 25th Nov'24 and 30th Dec'24
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
Only those candidates can apply who:
1. are available for the work from office job/internship
2. are available for duration of 6 months
3. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 400000 /year
Number of openings
10
About Apport Software Solutions Private Limited
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp.
QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. For more details, check out our website: https://quicksell.co/
DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, and analytics, a bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/