Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month + Incentives
APPLY BY
23 Oct' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Engage in research studies to understand user segments and classify their behavior and pain points
2. Coordinate with the internal team to define the online user experience
3. Assist in executing the initial testing and validation of ideas on early users through multiple mediums example interviews, feedback forms, etc.
4. Coordinate with the stylists for order execution and customer query resolutions

Skill(s) required

Creative Writing Effective Communication English Proficiency (Spoken) English Proficiency (Written) WordPress

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd Sep'24 and 28th Oct'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Basics of WordPress

2. Basics of Instagram and YouTube

3. Willingness to learn

4. Organization and strong communication skills to speak to customers and potential stakeholders

Perks

Certificate Letter of recommendation
Additional information

Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 2000 per orders generated and customer rating).

Number of openings

2

About Closet Diaries

Closet Diaries (CD) is a deep tech product innovation company, aimed to boost the confidence of every man and woman, by presenting the best version of themselves by 2030. The system will make smart and personalized recommendations to users based on trends, past behavior, and available options in their closets. CD is in the early stages of product development, which would give the candidates ample opportunities to learn and grow in multiple areas of business, especially focusing on customer orientation and strategy.

The organization is founded by Ritu Agarawal who holds over 17 years of entrepreneurial and corporate experience in e-commerce and digital transformation with leadership teams at Amazon, Vodafone Idea, and House of Anita Dongre, among others. She has successfully launched businesses and now envisions building a smart personal styling assistant app.
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Hiring since March 2023
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