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Customer Service/Customer Support Internship

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Customer Service/Customer Support

Indian Gifts Portal

Mumbai

Start Date

Starts immediatelyImmediately

Duration

2 Months

Stipend

₹ 15,000 /month

APPLY BY

6 Aug' 24

320 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond promptly to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers in placing orders, tracking shipments, and resolving any issues that may arise.
3. Maintain accurate records of customer interactions and transactions in the software.
4. Collaborate with the sales and marketing teams to provide personalized recommendations to customers.
5. Monitor customer feedback and escalate any issues to the appropriate department for resolution.
6. Contribute to the overall success of the company by delivering exceptional customer support and service.

Job Location: Chandivali (Andheri East, Closest Station: Saki Naka Metro)

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 12th Jul'24 and 16th Aug'24

3. are available for duration of 2 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Informal dress code

Number of openings

About Indian Gifts Portal

Website

IGP.com is one of the world's and India's leading multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. Trusted by more than 5 million users worldwide, we pride ourselves on being India's No.1 gifting site. We have a collection of more than 25k+ curated and personalized gifts for all occasions that are available for same-day delivery across 1000+ cities in India and for free shipping across 100+ countries.

We have an ever-expanding global footprint with customers spanning across 100+ countries and the capability to deliver gifts to over 150 countries. We are headquartered in Mumbai with over 1200+ employees across our offices in Mumbai, Delhi, Bangalore, Hyderabad, Kolkata, Lucknow, Jaipur, Pune and Singapore.

Activity on Internshala

Hiring since June 2016

71 opportunities posted

11 candidates hired