Customer Service/Customer Support Internship

Are you a dynamic individual with excellent communication skills in both English and Hindi, proficient in MS-Excel, and passionate about providing exceptional customer service? Join our team at Jynara as a Customer Service/Customer Support intern!

Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Collaborate with internal teams to address customer concerns and improve overall customer satisfaction.
5. Develop a deep understanding of our products and services to provide personalized support to customers.
6. Identify opportunities for process improvement and contribute to enhancing the customer support experience.
7. Stay up-to-date on industry trends and best practices in customer service to continuously improve performance.

If you are a self-motivated individual with a passion for delivering excellent customer service, apply now to kickstart your career with Jynara!

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