Customer Service/Customer Support Internship

Applications are closed for this internship. Click here to browse more internships.
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 7,000 /month
APPLY BY
30 Oct' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist customers in identifying products they need, offering expert advice and recommendations based on preferences and requirements
2. Engage with customers across various channels, including live chat, phone calls, emails, and in-store interactions
3. Provide comprehensive product information, updates on new arrivals, offers, recipes, and more to ensure high customer satisfaction
4. Keep customers informed about the latest must-have products and trends in the grocery market
5. Create a personalized shopping experience by offering individualized attention and leveraging knowledge of current products and trends to meet customer needs
6. Build and expand the customer base through effective selling strategies and proactive communication with existing and potential customers
7. Establish and maintain strong relationships with customers to encourage repeat business and foster long-term loyalty

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 27th Sep'24 and 1st Nov'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Prior work experience

2. Can communicate in English

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code

Number of openings

3

About Mojo Gourmet

We are a modern-day international gourmet grocery delivering over 3000 food products across Mumbai.
Activity on Internshala
Hiring since May 2023
3 opportunities posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.
Get govt-approved certification
Build your CV with our
Certification Courses
4- 8 weeks
600k+ learners
Explore Courses