Are you a dynamic individual with a passion for providing excellent customer service? Look no further! Ericson Insurance TPA Pvt. Ltd is seeking a Customer Service/Customer Support intern with English proficiency to join our team.
Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries, resolving issues, and providing information about our insurance products
2. Respond to customer queries via phone, email, and chat in a professional and timely manner
3. Collaborate with team members to ensure customer satisfaction and retention
4. Maintain accurate records of customer interactions and transactions
5. Collaborate with internal departments to escalate and resolve complex customer issues
6. Participate in training sessions to improve product knowledge and customer service skills
7. Contribute ideas for process improvement and enhancing the overall customer experience
If you have excellent communication skills, a positive attitude, and a willingness to learn, we want to hear from you! Join us at Ericson Insurance TPA Pvt. Ltd and gain valuable experience in the insurance industry while providing top-notch customer support. Apply now!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 20th Apr'24 and 25th May'24
3. are available for duration of 3 months
4. have relevant skills and interests
Ericson Insurance TPA.
We deal with Health Insurance.
Please visit our web site for more Details: www.ericsontpa.com
