Customer Service/Customer Support Internship

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Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000 /month
APPLY BY
5 Jul' 24
Posted 3 weeks ago
Internship with job offer

About the internship

We have an urgent opening in the CSG department for an intern (inbound process)

Selected intern's day-to-day responsibilities include:

1. Resolving the client queries within the defined timeframe
2. Resolving customer queries over phone and/or email

Requirement:

1. Strong verbal and written communication skills which include (fluency & coherence, grammatical ability, pronunciation & interactive communication)
2. Basic computer knowledge is required.
3. Possess good organizational and time management skills
4. Display strong initiative in resolving issues of customers
5. Exhibit strong teamwork
6. Must be capable of demonstrating problem-solving skills

Note:

1. Education: Min Graduates (fresher's are welcome)
2. Job location: Mumbai- Chinchpokli- Central Line/Cotton Green- Harbour Line
3. Working days: Monday to Saturday ( 2nd & 4th Sat off & Sun off)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 3rd Jun'24 and 8th Jul'24

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Graduation pass out batch (2023 or 2024)

2. SBICAP Securities Ltd

Address: Voltas House, A Block C.S No -760, T.B Kadam Marg,

Chinchpokli, Mumbai, Maharashtra 400033

(10 Min walking from Chinchpokli Station - Central line/ Cotton Green Station - Harbour line)

Perks

Certificate Letter of recommendation Job offer

Number of openings

20

About SBI Securities

SBI Securities is a wholly-owned subsidiary of SBI Capital Markets Limited and a part of India's largest and most trusted banking conglomerate, the State Bank Group. Backed by the proud SBI lineage, today, SBI Securities stand synonymous with trust and reliability when offering investment solutions to investors across categories.

Our growth story: It started back in 2006 with a dream to offer diversified investment solutions; today, SBI Securities caters to more than 25 lacs+ customers across 122+ locations in India. Today, our core focus lies in enhancing customer experience by simplifying user journeys across our web and app trading platforms. Our detailed customer-oriented approach, hands-on research expertise, and strong compliance values differentiate us from others.
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