As a 'Customer Service/Customer Support' intern at Urja Talents, you will have the opportunity to work in a dynamic and fast-paced environment where you can develop your skills and grow professionally. We are looking for someone who is proficient in MS Excel and has excellent English-spoken skills to join our team.
Selected intern's day-to-day responsibilities include:
1. Provide exceptional customer service through phone, email, and chat support.
2. Assist customers with inquiries, issues, and complaints in a timely and professional manner.
3. Maintain accurate and detailed records of customer interactions and transactions in MS Excel.
4. Collaborate with team members to resolve complex customer issues and escalations.
5. Contribute to improving customer service processes and procedures.
6. Participate in training sessions and workshops to enhance your skills and knowledge.
7. Assist with special projects and tasks as needed to support the team and company goals.
If you are a motivated and customer-focused individual with a passion for providing excellent service, we want to hear from you. Join us at Urja Talents and gain valuable experience in the field of customer support while working with a supportive and collaborative team. Apply now and take the first step toward an exciting career opportunity!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 6th Jun'24 and 28th Jul'24
3. are available for duration of 4 months
4. are from or open to relocate to Mumbai and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Looking to continue for a longer term and get hired after the internship
2. Ready to work from office in Powai
3. Ready to start immediately and visit the Powai office for an interview
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 200000 /year
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 700 per lead converted when parents approach us).
We are the one-stop for all the education and grooming needs of children. We take offline and online tuition for all the academic standards across the educational boards. We also provide a plethora of extracurricular activity classes. 3 years into the business, we are looked upon as trusted educators.
