Are you passionate about providing exceptional customer service? YDigital is looking for a Customer Service/Customer Support intern with English proficiency to join our dynamic team. As an intern, you will have the opportunity to learn and grow in a fast-paced environment while assisting our customers with their inquiries and concerns.
1. Answer customer inquiries via phone, email, and chat
2. Provide timely and accurate information to customers
3. Assist customers with product-related questions and issues
4. Monitor customer feedback and escalate concerns to the appropriate team
5. Collaborate with other departments to ensure customer satisfaction
6. Maintain accurate records of customer interactions
7. Contribute to improving overall customer service processes and procedures.
If you are a proactive and detail-oriented individual with excellent communication skills, we want to hear from you! Join us at YDigital and kickstart your career in customer service today.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Nov'24 and 23rd Dec'24
3. are available for duration of 6 months
4. have relevant skills and interests
YDigital is a full-service digital marketing agency in Khar West, Mumbai that assists businesses in building competent brands that win market shares and achieve growth. We have successfully blended the richness of traditional online marketing with in-demand technologically driven new-age digital media. We are a perfect one-stop destination for digital branding & digital marketing solutions that empower businesses to achieve high marketing goals. Our digital marketing strategies resonate with the latest trends in the online marketing space. The deal has only one goal, giving your business exposure in front of your target customers.
