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Customer Service/Customer Support Internship

Actively hiring

Customer Service/Customer Support

PatilKaki

Navi Mumbai

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 10,000-15,000 /month

APPLY BY

15 Jul' 24

44 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner
2. Assist customers with order placement, tracking, and returns, ensuring a seamless experience
3. Resolve customer complaints and issues with empathy and efficiency, escalating when necessary
4. Provide product information and recommendations to customers, helping them make informed decisions
5. Collaborate with other departments to address customer concerns and improve overall service
6. Maintain accurate records of customer interactions and transactions in our CRM system
7. Identify trends in customer feedback and suggest ways to improve our products and services

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Marathi Proficiency(Spoken)

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 15th Jun'24 and 20th Jul'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

5. Preference for candidates who are from or open to relocating to Navi Mumbai and neighboring cities.

Perks

Certificate Letter of recommendation Informal dress code Free snacks & beverages

Number of openings

About PatilKaki

PatilKaki is a local home brand turned online snack store that had started as a two-person team but has now bloomed into a strong 30-person family. PatilKaki has a community of 10,000+ people and our products have reached the farthest corners of India. Our story was covered by Midday and even by Times Retail. The name may sound naive, but we're very technology-driven for a product company. Our entire OMS has been developed in-house. With these combined efforts, PatilKaki has had a staggering month-on-month growth rate since its inception. We're looking for people who can join us in this meteoric growth. All things considered, PatilKaki is the place to be if you want to experience the taste of startup culture and work with great people.

Activity on Internshala

Hiring since April 2021

356 opportunities posted

81 candidates hired