As an intern at Arihant Publications, you will have the opportunity to enhance your customer service and support skills while working in a dynamic and fast-paced environment. Your proficiency in English (spoken and written) and Hindi will be essential in communicating with our diverse customer base. Your proficiency in MS-Office and MS-Excel will also be key in providing accurate and efficient support to our customers.
Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries, orders, and product information through phone, email, and chat support.
2. Resolve customer complaints and issues in a professional and timely manner to ensure customer satisfaction.
3. Update and maintain customer records and information accurately in the system.
4. Collaborate with the sales and marketing teams to provide support and feedback on customer interactions.
5. Assist in creating customer service reports and analyzing data to identify trends and areas for improvement.
6. Participate in training and development programs to enhance your skills and knowledge in customer service.
7. Contribute to various projects and initiatives to improve overall customer experience and service quality.
If you are a motivated and enthusiastic individual looking to gain valuable experience in customer service and support, we invite you to join our team at Arihant Publications. We are offering full time job opportunity to candidates who are able to do good work during internship.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 14th Nov'24 and 19th Dec'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Strong typing with high accuracy and attention to detail.
2. Proficiency in Microsoft Office Suite (Word, Excel).
3. Excellent written and verbal communication skills in English and Hindi is a must.
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year
Success and Nothing Less isn't just a statement or a punchline. It's a promise that lies at the core of Arihant and its endeavors. Over the last two decades, we have been relentlessly in pursuit of the most appropriate and deemed-fit content for your exam needs. With a single Vision to produce accountable, balanced, innovative, and right content for every sphere of education, Arihant currently is India's leading Publisher.
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