Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 10,000 /month
APPLY BY
19 Sep' 24
Posted 1 week ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Customer consultation: Engage with existing customers to understand their challenges and collaborate with internal teams to align solutions with customer needs.
2. Customer engagement: Increase platform adoption by providing training sessions and one-on-one consultations.
3. Problem-solving: Analyze customer feedback to identify opportunities for improvement, which may include process enhancements, system upgrades, or additional training for users.
4. Marketing collaboration: Assist the marketing team in creating customer testimonials, blogs, and case studies to highlight success stories and best practices.
5. Feedback sharing: Act as a bridge between customers and the product development team by sharing valuable insights that can accelerate product enhancements and ensure customer success.

Skill(s) required

English Proficiency (Spoken) Problem Solving Research and Analytics
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 20th Aug'24 and 24th Sep'24

3. are available for duration of 2 months

4. have relevant skills and interests

Other requirements

1. Communication skills: Exceptional verbal and written communication abilities are essential to effectively engage with customers and convey insights to internal teams.

2. Analytical skills: Strong analytical skills to interpret customer feedback and propose practical solutions to meet their needs.

Perks

Certificate
Additional information

1. This role offers an excellent opportunity for growth and hands-on experience in customer success, platform adoption, and cross-functional collaboration.

Number of openings

2

About Star Agribazaar Technology Pvt Ltd

From the farm to the fork, crops have a long journey to undertake. At Agribazaar, we challenge ourselves every day to bring digital efficiency to this journey. In 2016, we started out by building an online platform to connect farmers, traders, banks, enterprises, and governments. In 2017, we created an award-winning wallet - AgriPay - that has facilitated transactions of over $1 billion. Today, we're leveraging AI-driven insights and analytics to offer customized credit-on-a-click, crop advisory, and more.
Activity on Internshala
Hiring since August 2023
5 opportunities posted
1 candidate hired
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