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Customer Service/Customer Support Internship

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Customer Service/Customer Support

Durakart Marketing Private Limited

Pune

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 8,000-10,000 /month

APPLY BY

1 Nov' 24

47 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Attend to incoming calls and respond to WhatsApp messages and emails
2. Manage return requests and other customer inquiries
3. Provide accurate information about products and services to customers
4. Handle complicated situations and resolve customer complaints in a professional manner
5. Represent the company in a positive and professional manner
6. Maintain customer records and follow up with customers as needed
7. Ensure customer satisfaction by providing excellent customer service
8. Work closely with other team members to ensure that customer issues are resolved in a timely manner
9. Provide feedback to management regarding customer issues and concerns

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 1st Oct'24 and 5th Nov'24

3. are available for duration of 3 months

4. have relevant skills and interests

Other requirements

Excellent spoken and written English skills

Proficiency in Hindi is a must

Strong customer service skills

Ability to handle complicated situations and resolve customer complaints in a professional manner

Excellent communication skills

Good problem-solving skills

Ability to work in a fast-paced environment

Ability to work well in a team environment

Good computer skills

Ability to multitask and prioritize tasks effectively

High school diploma or equivalent

A bachelor's degree in any field is preferred

Perks

Certificate Letter of recommendation Informal dress code

Number of openings

About Durakart Marketing Private Limited

Website

Founded in 2016, Be Awara is a fashion and lifestyle brand that adds the element of fun to fashion making trendy and distinctive fashion for today's India. We intend to acquire not individuals but an entire family as our customers.

Activity on Internshala

Hiring since May 2022

12 opportunities posted

1 candidate hired