Customer Service/Customer Support Internship

Are you a dynamic individual with excellent communication skills in both English and Hindi? Jaavik International is seeking a customer service associate who is fluent in spoken and written English and Hindi to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients and ensuring their satisfaction.

Selected intern's day-to-day responsibilities include:

1. Responding to customer inquiries and resolving issues in a timely and professional manner
2. Managing customer accounts and maintaining accurate records of interactions
3. Assisting customers with product recommendations and providing information about our services
4. Collaborating with other departments to address customer needs and concerns
5. Conducting follow-up calls and emails to ensure customer satisfaction
6. Identifying opportunities to upsell products and services to customers
7. Providing feedback to management to improve processes and enhance the customer experience
8. Updating of customer details in the order form

If you are passionate about customer service and have the language skills to excel in a multicultural environment, we want to hear from you. Join Jaavik International and take your career to the next level!

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