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Customer Service Internship in Gurgaon at OYO Rooms - Gurgaon

Customer Service

OYO Rooms - Gurgaon

Gurgaon

Start Date Duration Stipend Posted On Apply By
Immediately
2 Months ₹5000-7000 /Month 17 May'19 31 May'19
 
About OYO Rooms - Gurgaon (https://www.oyorooms.com/):
OYO Rooms is India's largest branded network of hotels founded by Ritesh Agarwal, India's first graduate of the Thiel Fellowship, a program started by PayPal founder, Peter Thiel. OYO Rooms currently operates in over 160 locations including Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad, Goa, Chennai and Kolkata in India and Kuala Lumpur in Malaysia. Our presence includes major metros, regional hubs, top leisure destinations, as well as pilgrimage towns.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Provide superior customer experience on emails
2. Resolve all customer queries and follow established procedures as appropriate
3. Ensure the best possible solutions to the customer
4. Deliver to the customer, employees and shareholder metrics as per goals
5. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands
6. Meet their needs and ensure quality service is given at all times
7. Adherence to quality and compliance guidelines
8. Take quick decisions and respond to customer inquiries.
9. He/She must be able to join ASAP.
# of Internships available: 5
Skill(s) required: Creative Writing, English Proficiency (Spoken) (Learn Business Communication) and English Proficiency (Written)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 17th May'19 and 16th Jun'19
  3. are available for duration of 2 months
  4. are from Gurgaon and neighboring cities
  5. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Perks:
Certificate, Letter of recommendation, Informal dress code.

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Applications are closed for this internship. Click here to browse more internships.