Customer Service Internship

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Customer Service
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 15,000 /month
APPLY BY
13 Dec' 19
Posted 3 weeks ago
Internship
2 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Help the users feel satisfied by offering the best customer experience
2. Ensure a high level of service to them
3. Respond to customers over email, chat, and phone
4. Handle queries on social media handles of the company through an automated process

Other Requirements:
1.Excellent written & spoken English
2.Analytical thinking (our queries are not so simple and we only take intelligent people in our customer service team)
3. Understanding of automated tools for handling social media

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 21st Nov'19 and 26th Dec'19

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code Free snacks & beverages

Number of openings

2

About Totality Corporation

Established in July 2017, Totality Corporation is a software company that develops compelling gaming applications, imbibed with innovation and ideas that stand out. Since its inception, the company has been growing and establishing its foot hard in the gaming and technology industry with its first product - MGPL (Mobile Gaming Premier League), an online multiplayer real money gaming app that had over 2 million users at its peak; Totality Corp made its mark in the industry. Totality's second product was a video-based social platform that reached 3.5 million users with 1 million monthly active users. The company has now been working on products in the gaming & entertainment category, backed by leading investors. Totality Corp is led by a visionary entrepreneur with an educational background from IIT Delhi & IIM Bangalore. The company is always on the lookout for people who are excited to solve problems and have a large-scale impact by creating an innovative and scalable solution.
Activity on Internshala
Hiring since October 2017
196 opportunities posted
86 candidates hired
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