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Customer Service Internship in Multiple locations at McDonald's India (West & South)

Full time
About McDonald's India (West & South) (https://www.mcdonaldsindia.com/):
Hardcastle Restaurants Private Limited (HRPL) has a master franchise relationship with McDonald's Corporation USA and has rights to own & operate McDonald's restaurants in India's west and south markets since its inception in 1996. The brand's mission is to be the customer's favorite place and way to eat and this we are able to achieve by hiring the right talent from your esteemed institute and grooming them as brand custodians.

As market leaders, McDonald's not only offers a sound career growth & path to its employees but also through its emphasis on training and development but also stability through its competitive compensation policy. As an equal opportunity employer, McDonald's ensures that every employee enjoys the same amount of respect at the workplace. As a part of McDonald's, one gets exposed to limitless career opportunities. The world-class training that we impart allows our employees to provide our customers with the ultimate McDonald's experience.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. The guest experience leader interacts with the guest at every stage of the customer journey
2. Partners with maintenance and dining room crew to ensure that the restaurant is clean, well-maintained, and properly equipped to meet guests needs at all times
3. Initiates conversations naturally and reacts appropriately to guest concerns
4. Identifies potential areas of improvement or factors that may negatively impact the guest experience and shares these with management
# of Internships available: 300
Skill(s) required: English Proficiency (Spoken) (Learn Business Communication)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 20th Feb'19 and 27th Mar'19
  3. are available for duration of 6 months
  4. are from Ahmedabad, Aurangabad, Chennai, Coimbatore, Indore, Kolhapur, Kollam, Kozhikode, Madurai, Mangaluru, Manipal, Mysuru, Puducherry, Pune, Rajkot, Solapur, Thiruvananthapuram, Tirupati, Thrissur, Surat, Visakhapatnam, Vapi, Vadodara, Kochi, Nellore, Hyderabad, Mumbai, Channapatna, Bharuch, Kakinada, Raipur, Nagpur, Nashik, Hubballi, Shoolagiri, Bangalore, Belgaum and neighboring cities
  5. have relevant skills and interests
Certificate, 5 days a week.

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