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Customer Service Internship in Mumbai at Bigshare Services Private Limited

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
3 Months ₹5000-8000 /Month 16 Mar'19 19 Apr'19
Full time
 
About Bigshare Services Private Limited (http://www.bigshareonline.com/):
Bigshare was incorporated as a "Private Limited Company" with Registrar of Companies, Maharashtra, Mumbai, on February 11, 1994, with the main objective of providing services in the capital market. In the same year, Bigshare got registered with Securities and Exchange Board of India(SEBI) to act as Category I Registrars to Issue and Share Transfer Agents. Since 2003 the Company also started servicing Clients and their shareholders from its Hyderabad & New Delhi branch and in 2016 it started full fledge operations from Ahmedabad also.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Attracting potential customers by answering their individual queries and service related questions
2. Maintaining customer records by updating in system
3. Resolving product or service problems by clarifying the customer's complaint
4. Determining the cause of the problem
5. Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
6. Engaging with users through reviews, emails, and phone calls
# of Internships available: 2
Skill(s) required: MS-Office
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 15th Mar'19 and 19th Apr'19
  3. are available for duration of 3 months
  4. have relevant skills and interests
Other requirements:
  1. Must have a good typing speed
  2. Must have good command on English (reading, writing & speaking)
Perks:
Certificate, Letter of recommendation.