Go4fresh is looking for a Customer Service intern to join our team! This is a great opportunity for a bilingual (Hindi-Proficient) individual with MS-Office and MS-Excel skills to gain experience in a high-growth tech start-up.
As an intern at Go4fresh, you will have the opportunity to work directly with customers to provide an excellent customer service experience. Your work will be essential in helping the company exceed customer expectations and improve the customer experience.
Key Responsibilities:
1. Assist customers with inquiries and complaints
2. Respond to customer inquiries over the phone and email
3. Create customer profiles and maintain customer information
4. Research customer requests and provide solutions
5. Identify customer needs and offer additional products and services
6. Take part in other customer service-related projects
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 29th Mar'23 and 3rd May'23
3. are available for duration of 3 months
4. are from or open to relocate to Navi Mumbai and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Go4fresh is an omnichannel Ag-Tech venture with a first-of-its-kind affordable technology platform for fresh produce farmers, collectives, and buyers in India which comprises 30+ million marginal communities. Go4fresh's unique proprietary technology helps them to earn more and save more by digitising harvest data, aggregate produce, offer visibility on market trends and access to multiple buyer segments with physical delivery, trade settlement, and traceability.
