Customer Service Internship

Selected intern's day-to-day responsibilities include:
Customer Service Representative Job Responsibilities:

-Serves customers by providing product and service information and resolving product and service problems.
-Attracts potential customers by answering product and service questions and suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.

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