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Customer Service (SAP Support) Internship

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Customer Service (SAP Support)

OnePlus

Bangalore

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 15,000 /month

APPLY BY

1 Oct' 22

1000+ applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Manage end-to-end support process for an in-house after-sales service CRM tool
2. Manage and create detailed bug/issue reports and tickets that are clear and concise
3. Aid in troubleshooting product issues, replicating bugs and identifying root causes
4. Coordinate the escalation and resolution of high-priority bugs which has a business impact
5. Stay flexible with timings especially addressing & resolving the critical defects
6. Collect and document all relevant user feedback
7. Report updates in a timely manner to users along with expected timelines and action plan

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 16th Sep'22 and 21st Oct'22

3. are available for duration of 6 months

4. have relevant skills and interests

Added requirements

1. Excellent verbal and written communication skills

2. Ability to work well virtually with multiple teams and should be a very good team player

3. Strong customer service and support focus with a desire to deliver a high-quality service

4. Strong organizational and planning skills

Perks

Certificate Letter of recommendation 5 days a week Free snacks & beverages

Number of openings

About OnePlus

Website

With our extensive experience in product & design and obsessive attention to detail, we felt it was necessary to make a smartphone much better than what's currently available. OnePlus builds beautifully designed devices of the highest quality because our users would 'never settle' for anything less.

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