Browse more internships

Customer Success/Feedback Internship

Applications are closed for this internship. Click here to browse more internships.

Actively hiring

Customer Success/Feedback

Arcatron Mobility Private Limited

Pune

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 15,000 /month

APPLY BY

6 May' 24

42 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Collect and analyze customer feedback through various channels, including surveys, emails, social media, and direct interactions.
2. Compile feedback data into meaningful reports and presentations for internal stakeholders, highlighting key trends, insights, and areas for improvement.
3. Collaborate with cross-functional teams, including Product Development and Marketing, to advocate for customer needs and drive product/service enhancements.
4. Assist in developing and implementing strategies to improve customer satisfaction, retention, and loyalty.
5. Help create and maintain feedback collection mechanisms, such as surveys, feedback forms, and feedback loops.
6. Participate in customer meetings, workshops, and focus groups to gather firsthand insights and build relationships with customers.
7. Stay updated on industry trends, best practices, and competitor activities related to customer success and feedback management.

Skill(s) required

Effective Communication

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 29th Apr'24 and 3rd Jun'24

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Currently pursuing a Bachelors or Masters degree in Business Administration, Marketing, Communications, Psychology, or a related field.

2. Strong analytical skills with the ability to interpret data and draw actionable insights.

3. Excellent communication skills, both written and verbal, with a keen attention to detail.

4. Customer-centric mindset with a genuine passion for understanding and addressing customer needs.

5. Experience with survey tools, data analysis software, or customer relationship management (CRM) systems is a plus.

6. Ability to work independently and collaboratively in a fast-paced environment.

7. Eagerness to learn and contribute to a dynamic team focused on delivering exceptional customer experiences.

Number of openings

About Arcatron Mobility Private Limited

Website

Arcatron Mobility Private Limited is making innovative devices for improving the lives of the elderly and the mobility impaired. We focus on uniquely solving unmet needs. Our mission is to 'use technology to empower our focus for consumers to lead a more active and safer lifestyle'.

Activity on Internshala

Hiring since March 2023

129 opportunities posted

4 candidates hired