Customer Success Internship

Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 10,000 /month
APPLY BY
8 Aug' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Onboard new customers and guide them through product adoption and usage.
2. Proactively identify and address customer needs and challenges.
3. Manage customer relationships and build strong rapport.
4. Track customer success metrics and measure the impact of your efforts.
5. Provide ongoing product training and support to ensure customer satisfaction.
6. Identify upsell and cross-sell opportunities to maximize customer lifetime value.
7. Collaborate with internal teams (e.g., product development, and support) to ensure a seamless customer experience.
8. Stay up-to-date on product updates and industry trends.
9. Share relevant job postings and banners with external recruiters through appropriate channels.
10. Facilitate the job posting approval process.
11. Proactively engage with recruiters who haven't posted jobs in the last 10 days through designated communication channels (not limited to WhatsApp).

Skill(s) required

Client Relationship Effective Communication MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 5th Jul'24 and 9th Aug'24

3. are available for duration of 2 months

4. are from or open to relocate to Kolkata

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Minimum 1-2 years of experience in recruitment operations or a related field (or internship experience).

2. Excellent communication and interpersonal skills, both written and verbal.

3. Strong organizational skills and ability to prioritize tasks effectively.

4. Proficient in using various communication tools (e.g., email, phone).

5. Familiarity with recruitment processes and terminology is a plus.

6. Ability to work independently and as part of a team.

Perks

Certificate Informal dress code

Number of openings

2

About WAYTOGO Consultants Private Limited

WAYTOGO Consultants Private Limited is an organization providing recruitment solutions and a wide suite of specialist services to our clients- from executive search, selection, and specialist staffing to training, consulting, and outsourcing in banking, insurance, other financial services, telecom, and manufacturing domains.

WAYTOGO Consultants Private Limited has been set up and managed by professionals having more than 30 years of Industry experience in the banking & financial services industry. In a short period of time, the company has expanded very fast and has garnered a substantial market share in the hiring space for the financial services industry. Presently we have offices in Kolkata, Goa, and Pune. We are shortly opening our office in Delhi.
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Hiring since July 2024
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