1. Provide candidate support & success efforts for the Hyreo platform
2. Engage with candidates via calls, emails, and chats
3. Understand candidate issues, resolve them, and help them realize the value of the platform
4. Review the candidate's queries and concerns and recommend actions to solve the concerns
5. Collect user feedback, contribute to the knowledge base, and provide inputs to the product team regularly
6. Work on product setup, configuration, and release management coordination
Hyreo stands for delivering a customer-like experience for candidates throughout the recruiting process. And it is built on the philosophy of making candidates the center of the recruiting universe and turning recruiters into true talent relationship champions. Hyreo leverages NLP/chatbot/data analytics technology and human behavior science principles to create a 24/7, virtual layer of assistance for candidates while automating recurring recruiter tasks. Hyreo is a layer of integration on existing recruiting solutions like Oracle, SAP, Workday, or others.
With Hyreo, prospect hires can access critical information, seek help, or get their questions answered anytime. And hiring teams get valuable enterprise insights on talent brand perception, candidate sentiments, and human intervention needs. The platform can also automate recurring recruiter tasks and bring in toolkits for the virtual recruiting world that we live in today be it screening, hiring events, onboarding.
