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Customer Success Manager Internship

Actively hiring

Customer Success Manager

QiWorks

Bangalore

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 30,000 /month

APPLY BY

12 Jan' 25

Be an early applicant

About the internship

Selected intern's day-to-day responsibilities include:

1. Client service & Relationship Building: Meeting the needs of clients and customers, developing & maintaining relationships with stakeholders.
2. Revenue generation: Working to generate revenue for clients and the company. Develop proposals to offer new areas of growth for their client and ensure commercial win-win propositions for both parties.
3. Client retention: Developing strategies to retain business from existing clients
4. Scope, Commercial & Contract negotiation: Ensure that the terms of business are scoped out well in a manner to ensure smooth functioning of the account
5. Cross-functional collaboration: Working with other teams internally to ensure programs are delivering high output in the shortest period of time.
6. CRM system implementation: Ensure all account updates are in the internal CRM system
7. Presentation development: Developing and delivering presentations on performance of a program to a client or insights on growth across various marketing facets
8. Onboarding new clients: Develop strong processes to ensure new clients are onboarded smoothly.

Note: Minimum 1 year experience in this role.

Skill(s) required

Client Interaction Client Relationship Digital Marketing Marketing Campaigns Marketing Programs Marketing Strategies

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 12th Dec'24 and 16th Jan'25

3. are available for duration of 3 months

4. have relevant skills and interests

Other requirements

1. Communication: Demonstrating strong verbal and written communication to effectively interact with clients, teams, and stakeholders.

2. Company and Customer Expertise: Understanding the company's offerings and customer needs to deliver tailored solutions.

3. Strategic Perspective: Applying a long-term vision to decision-making and aligning actions with business goals.

4. Leadership: Guiding teams, inspiring confidence, and fostering collaboration to achieve objectives.

5. Negotiation: Employing persuasive tactics to reach mutually beneficial agreements.

6. Value-Based Selling: Highlighting the value and benefits of products or services to address customer challenges.

7. Project Management: Planning, organizing, and overseeing projects to ensure timely and efficient completion.

Perks

Certificate Job offer

Number of openings

About QiWorks

Website

A B2B Marketing company helping business Go-To-Market faster and elevate experiences with Content, Marketing, Videos and a strong Digital Strategy.

Activity on Internshala

Hiring since July 2024

8 opportunities posted

2 candidates hired