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Customer Support -Email And Chat Internship

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Actively hiring

Customer Support -Email And Chat

ClearTax

Bangalore

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 20,000 /month

APPLY BY

27 Apr' 24

263 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries and issues via email and chat in a timely and professional manner
2. Provide accurate information and assistance to customers regarding product inquiries, order status, account issues, and technical support
3. Troubleshoot customer problems and provide appropriate solutions or escalate issues as needed to ensure resolution
4. Work on calling the customer when it's required and resolve the case

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 3rd Apr'24 and 8th May'24

3. are available for duration of 3 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

Other requirements

1. Excellent written and verbal communication skills

2. Strong problem-solving abilities and attention to detail

3. Ability to multitask and prioritize workload effectively

4. Flexibility to work shifts, including evenings, weekends, and holidays

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code Free snacks & beverages

Number of openings

About ClearTax

Website

ClearTax is Asia's fastest-growing fin-tech and India's largest website to file income tax returns. ClearTax aims to simplify the tax filing process to empower millions of Indians and remove the fear of taxes.

Activity on Internshala

Hiring since March 2022

170 opportunities posted

59 candidates hired