Customer Support - Email And Chat Support Specialist Internship

Applications are closed for this internship. Click here to browse more internships.
Actively hiring
Customer Support - Email And Chat Support Specialist
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 20,000 /month
APPLY BY
20 Jun' 24
Posted 1 week ago
Internship
234 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries and issues via email and chat in a timely and professional manner
2. Provide accurate information and assistance to customers regarding product inquiries, order status, account issues, and technical support
3. Troubleshoot customer problems and provide appropriate solutions or escalate issues as needed to ensure resolution
4. Work on calling the customer when it's required and resolve the case

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Jun'24 and 16th Jul'24

3. are available for duration of 3 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Excellent written and verbal communication skills

2. Strong problem-solving abilities and attention to detail

3. Ability to multitask and prioritize workloads effectively

4. Flexibility to work shifts, including evenings, weekends, and holidays

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

10

About ClearTax

ClearTax is Asia's fastest-growing fin-tech and India's largest website to file income tax returns. ClearTax aims to simplify the tax filing process to empower millions of Indians and remove the fear of taxes.
Activity on Internshala
Hiring since March 2022
191 opportunities posted
76 candidates hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.