1. Respond to customer queries in a timely and accurate way, via phone, email or
chat.
2. Identify customer needs and help customers use specific features.
3. Analyze and report product malfunctions (for example, by testing different
scenarios or impersonating users).
4. Update our internal databases with information about technical issues and useful
discussions with customers.
5. Follow up with customers to ensure their technical issues are resolved
6. Gather customer feedback and share with our Product, Sales and Marketing
teams.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Oct'21 and 22nd Nov'21
3. are available for duration of 3 months
4. have relevant skills and interests
We are a technology company bringing innovation into sports primarily through the internet of things and gamification. Our first product is a powerful, motion-intelligent, plug-and-play device that makes your cricket bat smart, transforming it into a self-performance tracker by providing personalized and real-time performance analysis data to enable you to improvise your game. Batsman gets to see details of a shot like a bat speed, back lift angle, time of impact, etc. We work on real-time interactive games that you play while a cricket match is going on.
