Customer Support Intern

Applications are closed for this internship. Click here to browse more internships.
Actively hiring
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 10,000-15,000 /month
APPLY BY
16 Dec' 23
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring their satisfaction and building strong customer relationships
2. Resolve customer issues efficiently, providing accurate and helpful information while maintaining a friendly and empathetic attitude
3. Collaborate with cross-functional teams to address customer concerns, ensuring smooth communication and effective problem-solving
4. Document customer interactions and maintain accurate records of inquiries, comments, and feedback, contributing to our continuous improvement efforts
5. Proactively identify trends and recurring issues, sharing insights with the team to improve our products and services
6. Stay up-to-date with Qriocity Ventures' offerings and updates, ensuring thorough knowledge to address customer needs effectively
7. Contribute to ongoing projects and initiatives, actively participating in team meetings and brainstorming sessions, and offering fresh perspectives to enhance our customer support processes
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Nov'23 and 16th Dec'23

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 300000 to 400000 /year

Number of openings

5

About Qriocity Ventures Private Limited

Qriocity Ventures Private Limited is a cutting-edge edtech company dedicated to elevating students' academic and professional pursuits. With a core focus on projects, courses, and training, Qriocity offers a comprehensive platform where students can access a vast library of project templates, step-by-step guides, and interactive learning modules. Each resource is crafted by industry experts and educators to ensure content relevance and pedagogical effectiveness. For students seeking hands-on training, Qriocity's immersive workshops and virtual labs provide real-world applications, bridging the gap between theory and practice. The company's adaptive learning algorithms personalize the user experience, making it tailor-fit for every learner's unique needs.
Activity on Internshala
Hiring since November 2023
140 opportunities posted
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