X
Loading, please wait...
Avail first time user offer

Get Customer Support internships in Delhi in your inbox

&
get Internshala
Resume Guide for FREE!
Valid only for today
| Time left:

Browse more internships

Customer Support part time job/internship at Delhi in Tjori

Customer Support

Tjori

Delhi

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months 10000-12000 /Month 24 Jan'20 8 Feb'20
Part time allowed
 
About Tjori (http://www.tjori.com/):
Tjori is an exclusive marketplace of unique designs from India and across the globe. Our vision is to make discovery-worthy products available to everyone who values textile crafts and workmanship. We have a holistic system where we closely work with gifted artisans and designers to curate collections, which is not just beautiful but authentic and one-of-a-kind.

Why art and artisans have suffered due to modernization, irregular supply of raw materials, lack of financial help, low-quality duplications, etc.? Artisans are in a constant battle with big brands and are unable to scale-up their business or find the right collaborations that would lead to a fruitful partnership. Tjori was conceived with the sole purpose to provide the right channel to these talented artisans, to showcase authentic products and to revive age-old crafts. Our aim is to build a strong community where art is safeguarded, celebrated and only genuine products are discovered by our customers.
About part time job/internship:
Selected intern's day-to-day responsibilities include:

1. Understand and highlight operational issues faced by the customers and create an action plan to resolve them
2. Plan and execute measures for customer delight to increase the CLV and customer loyalty
3. Document customer trouble reports in the ticketing system and escalates according to established standard operating procedures
4. Communicate with the customers to provide information about products and services, take/ cancel orders, or obtain details of complaints
5. Work in sync with all the category managers to help understand the possible challenges and troubleshoot accordingly
6. Monitor closely and close escalations in the shortest time possible with diligent follow up
# of jobs/internships available: 2
Who can apply:
Only those candidates can apply who:
  1. are available for the part time job/internship
  2. can start the part time job/internship between 23rd Jan'20 and 22nd Feb'20
  3. are available for duration of 6 months
  4. have relevant skills and interests
Perks:
Certificate, Letter of recommendation.

Note: Internshala doesn't charge a fee from the students to apply to an internship & we don't allow other companies to do so either. If you are asked to pay any security deposit, registration fee, laptop fee, etc., do not pay and notify us immediately.