Customer Support Internship (Remote)

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Actively hiring
Customer Support

Highway Delite

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 8,000 /month
APPLY BY
15 Dec' 23
Posted 3 weeks ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Identify and assess customers needs to achieve satisfaction
2. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Provide accurate, valid, and complete information by using the right methods/tools
4. Meet personal/customer service team sales targets and call-handling quotas
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Requirements and skills
10. Proven customer support experience or experience as a client service representative
11. Track record of over-achieving quota

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 1st Dec'23 and 5th Jan'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Flexible work hours

Number of openings

2

About Highway Delite

Highway Delite is the first and only free travel app designed for Indian highway travelers to make highway travel/road trips fun and safe. We are supported by the Government of Karnataka as a tourism startup and were incubated at NSRCEL, IIM Bangalore. Our app provides highway travelers with all the necessary information for their road trips. We have verified 10,000+ kilometers of highways and are adding many more kilometers.
Activity on Internshala
Hiring since June 2022
74 opportunities posted
15 candidates hired
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